I listen to podcasts every time I’m in the car to and from work. That’s been the case for the last 4.5 years. During that time, I’ve easily logged more than 1,000 hours of soaking in loads of wisdom from some of the greatest minds on the planet. It should […]
When you work in sales operations, data becomes life. Sure, nobody notices when your data is spotless, but you can bet they’ll be all over dirty data in a heartbeat. Not only does poor data quality make reporting nearly impossible (garbage in, garbage out), it erodes trust in your CRM […]
Over the past few years, I’ve been fortunate to have worked at rapidly growing companies that invested in sales ops and I’ve learned a TON along the way. Finding companies who invest in sales operations early, though, isn’t always the case. That’s why I wrote this piece outlining how to build […]
November 2017 marked my second opportunity to attend Dreamforce, and while not quite as astonishing as my first visit, the event was still incredible. At 170,000 people, it’s hard to imagine the size and scope until you’re actually there, live and in person. It still amazes me to see how […]
0011500001cnVrp Look familiar? www.na7.salesforce.com/0011500001cnVrp How about now? The beloved 15-character ID. It’s easy to copy and paste, takes you straight to the record you’re looking for, can be pulled into reports, and is used in a myriad of other ways. Unfortunately, this beauty can also be your downfall. Remember playing […]